Md. Abu Raihan Srabon

DevOps Engineer

ASA Bangladesh

Dhaka, Bangladesh • Apr 2026 – Present

Internal FinTech ERP Platform

• Architect and operate self-managed Kubernetes clusters across dev, QA, staging and production for ASA's FinTech services, which handle 25M+ requests per day (and growing) against a 99.8% SLO, covering security, scalability and high availability.
• Design and maintain end-to-end CI/CD pipelines that automate build, test, containerization and deployment across all environments.
• Introduced GitOps-based deployments, DevOps standards and release governance, and automated infrastructure provisioning to cut manual errors and improve engineering productivity.
• Built reusable Helm deployment templates and self-service tooling so teams can provision and manage their own environments, removing manual toil; manage containerized microservices, secrets, networking and release strategies.
• Defined service reliability targets, including the 99.8% availability SLO, with SLO-aligned alerting; built centralized monitoring, logging and real-time alerting; lead blameless incident reviews and root-cause analysis to reduce recurring failures and improve MTTR.
• Drive FinOps initiatives for the FinTech applications and the ERP platform built by the software development team.

DevOps Specialist (Contract)

Development Design Consultants Ltd.

Dhaka, Bangladesh • Mar 2024 – Dec 2025

• Led a DevOps transformation that improved delivery efficiency and collaboration across development teams.
• Deployed client applications to Kubernetes clusters across UAT, staging and production environments.
• Established GitOps for deployment automation and alerting, and automated code synchronization between remote repositories with CI/CD pipelines.
• Architected an ERP solution on microservices with no-code and low-code technologies for faster development.
• Led development teams on client projects, ensuring high-quality deliverables and successful outcomes.

Senior Programmer / Team Lead

Synesis IT PLC

Dhaka, Bangladesh • Jan 2021 – Feb 2024

• Led a cross-functional team of 3+ software engineers and SQA engineers to deliver product features; improved teamwork by introducing Agile practices and tracking team velocity.
• Built a GitLab webhook, Jenkins and Docker based CI/CD pipeline for staging and test environment deployments.
• Architected and launched an Internal Developer Platform with a team of 3–4, using Ansible and Kubernetes to give engineering teams secure, self-service environments and cut environment provisioning time by 60%+.
• Introduced GitOps-based delivery that cut release times by over 70%.
• Designed and developed a resilient microservice-based SaaS solution capable of processing up to 100 TPS.
• Designed and implemented a microservice for new features such as a geo-aware personalized meeting ID generator.
• Automated common processes with Bash and Python scripts.
• Contributed to solutions architecture and design decisions; established and upheld coding standards to guarantee the quality of deliverables and documentation.

Programmer

Synesis IT PLC

Bangladesh • Sep 2017 – Jan 2021

• Decomposed a monolithic contact center product into microservices, increasing concurrent call handling capacity by 190% with 99.99% uptime, for a platform serving 200+ agents.
• Architected healthcare CRM and e-prescription microservices serving 20M+ users, with end-to-end encryption and 99.9% uptime across 5+ call centers.
• Built a real-time dashboard using event-driven message queuing, asynchronous processing and WebSocket technology.
• Designed and implemented a dynamic questionnaire feature, with questionnaire grouping, in the CMS.
• Designed and implemented security and business rules.
• Optimized SQL queries for data retrieval and analytics.